PLN to apply advanced geofacilities management system
Wednesday, February 4 2004 - 02:28 AM WIB
The technology provider, Intergraph Mapping and Geospatial Solutions, said in a press release on Wednesday that the Electric Facility Management System (EFMS), based on G/Electric, involved the creation of a land and facilities base map using IKONOS imagery and field surveys of the facility network and customer premises, as well as development of a comprehensive repository of network assets, which will support PLN's planning, design and customer service workflows.
The fast track, turnkey EFMS implementation spanned approximately nine months and was enabled by G/Electric's pre-configured and template-driven environment consisting of planning; engineering design and construction; marketing; operations and maintenance; trouble call; customer service and registration; and enterprise access and viewing templates.
G/Electric acts as the enabling core of a comprehensive Geospatial Resource Management (GRM) system where integrated applications streamline key workflows that support the company's service delivery activities, optimizing decision support and operational efficiency. The GRM environment allows PLN to generate and maintain premise identifiers via an interface to its Customer Information System and distribute and maintain the electric data model via intranet applications.
“Integrated GRM environment will vastly improve decision support across our organization. Ultimately, this means that we will be able to disseminate accurate and up-to-date information more quickly, particularly during power outages so that we can more effectively respond and better serve our client base,” Mardawa Padangratha, Deputy Director, Engineering, Construction and IT, PLN Batam, said.
PLN Batam serves 110,000 customers on the island of Batam, about 20 km from Singapore. PLN Batam's customer base is growing at a rate of approximately 10 to 15 percent annually.(Hotma)