PT Timah Tbk pioneer e-commerce solution in Indonesia for asset intensive industry

Jakarta - PT. Mincom Indoservices (PTMI) today announced that PT. Timah Tbk has chosen to implement a unique E-commerce Marketing Solution, a system specially developed for the company by PTMI's partner, Mitrais, Indonesia's leading software development factory.

PT Timah Tbk is pioneering the adoption of E-Commerce among Indonesia's asset intensive industries. It is the first mining operation in Indonesia to implement an E-commerce Marketing Solution, which will support the integration of the company's worldwide marketing operations. The system has been under development, using the latest development tools from Java technology and based on requirements specifically made for PT Timah Tbk. It will seamlessly integrate with the company's MIMS Open Enterprise applications, which were implemented by PTMI at Timah in 1992 and have been used ever since to efficiently manage operational activities.

According to PT Timah's Finance Director, Ali Darwin, "We recognized PTMI's leadership in the application of leading edge technology within asset intensive industry, and we independently selected PTMI's E-commerce Solution in competitive tender evaluations. This e-commerce project, providing an integrated end-to-end workflow automation solution, supports the unique process requirements of the asset intensive industry like ours."

"This E-commerce Solution by PTMI is unique because it is designed specifically for asset intensive operations such as ours. It will deliver a cost saving of at least 50% of our total marketing cost. Our aim, is to gradually shut down our worldwide offices and instead provide direct worldwide customer contact connection through the web. We believe in superior customer management. We want our customers to be able to contact us anytime, anywhere - this provides an excellent mechanism and gives them instant access to our database." Ali Darwin added.

PTMI's E-commerce marketing solution offers extensive functionality and features to cover the requirements of PT Timah Tbk. These include information services, price offer requests, web orders, web stock, request management, contract management, order management, stock management, price management, invoice management, customer management and report management.

With the introduction of an E-commerce marketing application, PT Timah Tbk will be able to proactively utilize internet technology to achieve a range of valuable benefits including:

* Integration of worldwide marketing processes, both internally and externally throughout the organization

* Improved efficiency (cost and time) of marketing operations through the use of internet technology plus the progressive centralization of the management of the marketing activities which will minimize the role of branch offices in other countries

* Improved quality of customer service through managing and documenting the entire marketing transaction into an integrated computer system

* Expanded worldwide market penetration for PT Timah Tbk via on-line product introduction and response to inquiries from prospective customers

PTMI's President Director, David Magson stated, "PTMI is positioned to lead the charge into e-commerce in asset intensive industry and allow our customers to exploit the many benefits that the e-commerce applications will deliver to them, including lower costs through transaction automation and improved productivity, due to the availability of real-time information allowing improved decision making."

"PTMI's e-commerce solution developed by Mitrais will improve PT Timah Tbk's customer relationship management by increasing responsiveness to both planned and unplanned customer requirements. E-business is set to revolutionize the way business is conducted around the world. Organizations, including PT Timah Tbk, are now faced with the challenge of how to maximize benefits from e-business, a decision that will have a direct impact on their future. PTMI's long history in providing total asset solutions to demanding industries like mining, oil and gas, utilities, transportation and continuous process manufacturing ideally positions us to understand the e-business needs of asset intensive customers," David Magson remarked.

Development began on June 12 and a partial go live will take place in early September. With a total planned implementation time of 5 months, the project is scheduled for completion in late November 2000.

About PT Mincom Indoservices (PTMI)

PTMI is an international Business Solutions Assembler providing high technology solutions to large and mid-sized enterprises in capital intensive industries. These include mining, oil and gas, utilities, as well as other continuous process manufacturing and transport. The company has one of Indonesia's largest pool of skilled consultants and is focused on delivering products and services that reflect Indonesian business requirements. PTMI has 4 offices in Indonesia in Jakarta, Balikpapan, Surabaya and Bali.

Clients utilizing PTMI's services are Aneka Tambang, APRIL Group, Berau Coal, Freeport Indonesia, INCO Indonesia, Kaltim Prima Coal (KPC), Kelian Equatorial Mining (KEM), Kiani Kertas, Newmont Minahasa, Newmont Nusa Tenggara, Pamapersada Nusantara, PLN, Riau Pulp and Paper, Rio Tinto, Santa Fe Energy Resources Companies, Tambang Timah Tbk, Unocal Oil and Gas.

PTMI is a member of the MROnly.com Association. The MROnly.com Association provides specialist solutions to a core set of capital intensive, MROnly focused industries. By incorporating only companies with a focus on capital intensive industries, the MROnly.com Association can offer extensive knowledge, product and specialist services to these industries. These include Enterprise Systems Assembly, Software Development, E-commerce Activation, and Supply Chain Management.

About Mitrais

Mitrais specializes in the cost effective development of software and programming solutions. Mitrais was established in Bali, Indonesia in 1998.

Mitrais provides complete software design and development lifecycle services as well as care for systems after implementation. It offers a range of specialist software design and development services including :

* E-commerce

* Specialty Applications

* Business Intelligence

* Enterprise Applications

* Systems Integration and Customization

* Bespoke Software Design and Development

Mitrais uses the recognized Rational Unified Process (RUP) as the basis for its development projects and a range of world class technologies to develop its software solutions. The operation has successfully undertaken projects for a range of operations including one of Australia's largest software developers, an Australian specialist Supply Chain Management software and services provider, the world's largest low-cost gold miner and a multinational with operations in Thailand, Indonesia & the Philippines.

Mitrais is headquartered in a 3-storey office, near Denpasar's Ngurah Rai International Airport. The company now employs over 60 full-time personnel.

About PT. Timah Tbk

With the head office in Pangkal Pinang, Bangka, PT Timah Tbk is the world's largest integrated tin mining company undertaking exploration, mining, smelting and marketing of tin metal. Timah is currently also one of the world's lowest cost producers, enhancing its competitive stance within the industry. Timah's assets include 5,557 employees, 21 dredges, 268 inland mining units, and new Mining Authorizations throughout Indonesia.

PT Timah Tbk was listed on the Jakarta, Surabaya, and London Stock Exchanges on 19 October 1995. Today 65 percent of the company's shares are owned by the government of Indonesia, the remaining 35 percent are owned by domestic and international investors. PT Timah Tbk markets and sells the majority of its tin directly to customers. Two wholly owned subsidiaries, Indometal Limited, London and Indometal Corporation, New York are the company's overseas marketing agents for Europe and North America. In addition to direct sales, the company's high quality tin is traded on the London Metal Exchange and the Kuala Lumpur Tin Market.

For further information, please contact:

Unang Rusnandi

PT. Timah Tbk

Ph: +62 717 433 074

email: unang@pt.timah.co.id

Sherly Laurence

PT. Mincom Indoservices (PTMI)

Ph: +62 21 520 1655

email: sherly.laurence@mronly.com (*)